8421 Hilltop Rd
Fairfax, VA 22031 703-698-8855
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Prices for CroppMetcalfe

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Consumer Ratings for CroppMetcalfe — 1101 Ratings

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Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors
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Complaints for CroppMetcalfe

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Areas Served by CroppMetcalfe:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Equipment company services/installs:

  • Air duct cleaning
  • Humidifiers
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps
  • Attic fans

Consumer Comments for CroppMetcalfe

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Consumer from Arlington, VA
Aug 12, 2020
Their technicians performed service exactly as expected, quickly and efficiently while maintaining healthy procedures in a friendly manner.
Consumer from Washington, DC
Jun 16, 2020
Not really sure how I feel-- in some ways the person seemed very knowledgeable and my unit is working better than it was before he came, BUT the price seemed very high and was not fully disclosed until the end-- I was told there would be a service charge of a little over $100 for the first hour, then $35 hours for each 15 minutes. There was a little bit of a hard sell for a maintenance contract of $180, which I bought, but based on what he was telling me while he was doing the work, I thought the total was going to be around $400 and then at the end he told me it was almost $750! I was charged $317 for 3 pounds of Puron R410A (which he referred to as freon) but when I later looked the cost up online it is $4 to $6 a pound. He never told me how much it would be when he was adding it to the system. I don't know too much about HVAC systems, which probably shows, and I definitely feel like he padded the bill.
Consumer from Sterling, VA
May 06, 2020
We've used Cropp Metcalfe for years and will continue to do so.

...and 105 more consumer comments for CroppMetcalfe