Falls Church Auto Body

101 W Jefferson St
Falls Church, VA 22046703-237-8166
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Prices for Falls Church Auto Body

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Consumer Ratings for Falls Church Auto Body — 140 Ratings

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Complaints for Falls Church Auto Body

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Consumer Comments for Falls Church Auto Body

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Consumer from Arlington, VA
Jan 30, 2019
Great locally owned shop I have used several times over 30 years. Perfect results first time, every time. Everybody is courteous. I trust these folks. What else can you say?
Consumer from Falls Church, VA
Dec 05, 2018
Falls Church Auto Body is one of the repair shops that our insurance company (USAA) uses. The first time we took our car their, the insurance company ended up calling it a total loss, so we didn't have any work done. But FCAB had our car for a week, and during that time they proactively kept us informed and were responsive to all our questions. Similar positive experience the second time, except this time they actually performed the repairs. They completed the job exactly when they said they would and you could never tell the car had been in an accident. Before authorizing the work, we took the car to another, "discount" repair shop for a second opinion. They offered to do the work for about 10 percent less, but we stuck with FCAB and I'm glad we did. You can't beat their customer service. We wife is always the one who ends up taking the car in and picking it up. She is not a "car person," so she is always a little bit nervous when it comes to dealing with auto repair shops, but she came back from FCAB telling me how polite and helpful they were. I had the same positive experience dealing with them on the phone. They also sent me regular email updates on the status of the repair work. Whether we are paying out of pocket or the insurance company is paying, we won't go anywhere else for body work.
Consumer from Mc Lean, VA
Sep 20, 2018
Insurance paid

...and 31 more consumer comments for Falls Church Auto Body

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