Comfort Solutions

7214-A Lockport Pl
Lorton, VA 22079 703-266-3678
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Prices for Comfort Solutions

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Consumer Ratings for Comfort Solutions — 62 Ratings

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Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors
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Complaints for Comfort Solutions

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Areas Served by Comfort Solutions:

  • Alexandria
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Equipment company services/installs:

  • Air duct cleaning
  • Humidifiers
  • Air ducts (sheet metal work)
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps

Consumer Comments for Comfort Solutions

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Consumer from Washington, DC
May 05, 2022
Incompetence and dishonesty are a very bad mix. Comfort Solutions installed an AC unit in my home and I signed up for a service contract. Within a year the motor burned out and I had to pay A LOT for labor (parts were covered by mfg. For the next 3 years there was a problem costing me hundreds of dollars every year. The owner and/or service manager always had a reason or an excuse. The final straw came when the unit stopped working and their tech said he could not figure out what the problem was and I needed to call an electrician. The electrician figured out ($300) a fuse failed so I bought a new fuse for $5 and the system worked perfectly. Comfort Solutions owner claimed the tech had checked the fuses and put them back in -- clearly a lie. I caught them in several lies over the years but let it go because they are suppose to be experts. STAY AWAY FROM THIS COMPANY!
Consumer from Springfield, VA
Sep 18, 2021
Rich Jones and Comfort Solutions has been my go-to HVAC company since 2010. They have installed complete systems in 3 properties for me, and each time we have been very well served. I went with them the first time because, after speaking with many HVAC companies, they were the first to point out a duct-work correction that was needed. I have confidence that they will do the right thing, and at a decent price.
Consumer from Washington, DC
Aug 23, 2021
I hired Comfort Solutions to do maintenance on my AC that although old, was functioning well. After performing the service the technician suggested that for $273 he could clean the coils in the air handler which he said were moldy. According to description of his service, he "cleaned and brushed off indoor coils and wiped insulation inside". My AC developed a leak soon after that visit. I consulted another AC company to assess the damage. They said the leak was in the coils and that they should have never brushed the coils on such an old system. I called the owner of Comfort Solutions to inform him and to ask for my money back. He said they don't "brush" the coils so he doubted my story. He didn't realize his technician had written that up himself. He said he would consult his staff but never returned my call. I had to get a new AC asap.

...and 32 more consumer comments for Comfort Solutions