Comfort Solutions

Name: Comfort Solutions
Address: 7214 Lockport Place, Suite A, Lorton, VA, 22079, US
Telephone: 703-266-3678
Price range: $$$
Rating: 3.5

7214 Lockport Place, Suite A
Lorton, VA 22079 703-266-3678

Checkbook's Top Rating
Quality	NO
Price	NO

65 ratings
84% gave a "superior" overall rating
- Prices 14% higher than average
Compare 197 nearby air-conditioning & heating contractors
"I had experienced several "Communication Faults" with the Carrer Infinity control system originally..."
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Prices for Comfort Solutions

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Minimum charge for a service call

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Consumer Ratings for Comfort Solutions — 65 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

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Complaints for Comfort Solutions

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Current BBB report

Areas Served by Comfort Solutions:

Alexandria
Arlington Co.
DC–NE
DC–NW
DC–SE
DC–SW
Fairfax Co.
Loudoun Co.
Montgomery Co.
Prince George's Co.
Prince William Co.

Equipment company services/installs:

Air duct cleaning
Humidifiers
Air ducts (sheet metal work)
Central air conditioners
Electric furnaces

Gas furnaces
Hot water heating systems
Hot water systems pipes & radiators
Electronic air cleaners
Heat pumps

Consumer Comments for Comfort Solutions

Consumer from Arlington, VA
Mar 04, 2023

I had experienced several "Communication Faults" with the Carrer Infinity control system originally installed by the contractor. The first three attempts to address this issue over the span of about a year were not successful. However, each attempt was executed with more experienced personnel each time. Finally, the owner of the company became involved during the fourth attempt and solved the problem without charging me for this last service call that took a 1/2 day to complete. The bottom line is that I am very pleased with their diligence and persistence in eventually locating the source of the "Communication Fault" within the control system and fixing it.

Consumer from Chambersburg, PA
Dec 20, 2022

I have been a customer of Comfort Solutions for 15 years and have aways trusted their integrity and workmanship.

Consumer from Washington, DC
May 05, 2022

Incompetence and dishonesty are a very bad mix. Comfort Solutions installed an AC unit in my home and I signed up for a service contract. Within a year the motor burned out and I had to pay A LOT for labor (parts were covered by mfg. For the next 3 years there was a problem costing me hundreds of dollars every year. The owner and/or service manager always had a reason or an excuse. The final straw came when the unit stopped working and their tech said he could not figure out what the problem was and I needed to call an electrician. The electrician figured out ($300) a fuse failed so I bought a new fuse for $5 and the system worked perfectly. Comfort Solutions owner claimed the tech had checked the fuses and put them back in -- clearly a lie. I caught them in several lies over the years but let it go because they are suppose to be experts. STAY AWAY FROM THIS COMPANY!

...and 25 more consumer comments for Comfort Solutions

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