AITS Septic Service

6503 Shamrock Rd
Manassas, VA 20112703-368-3516



Consumer Comments for AITS Septic Service

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Consumer from MANASSAS, VA
Apr 14, 2018
Consumer from MANASSAS, VA
Jan 13, 2018
Consumer from VIENNA, VA
May 02, 2017
Not Recommended
I called this company because it was recommended by the owner of the similarly named AITS Septic Repair Company, which is highly rated but which does not do septic tank pumping. (The service company is owned by the sister of the owner of the repair company.) Pros: the company successfully pumped out my septic tank. Big deal. Cons: the truck's pump, apparently defective or poorly maintained, dumped a very large puddle of oil on my driveway. As the driveway had been resurfaced and sealed within the last two years and was very clean, the puddle very noticeable. The driver apparently made a half-hearted effort to hose it down and then left without notifying me. When I called the owner, she offered neither an apology nor a remedy. When I asked her what they did in this type of situation, she said that they would send the driver out with some "Greased Lightning", a heavy duty cleaning product. The answer to my "when" question was, "I'll have to get back to you on that." It's been two weeks now and I've given up.

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