Carcraft Collision Center

7616 Backlick Rd
Springfield, VA 22150 703-644-6500
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Prices for Carcraft Collision Center

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Consumer Ratings for Carcraft Collision Center — 46 Ratings

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Complaints for Carcraft Collision Center

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Consumer Comments for Carcraft Collision Center

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Consumer from ANNANDALE, VA
May 29, 2025
This car body shop has gone down in value a lot over the years. They had my car for almost two months and I believe their excuse that it was because of a shortage of car parts. However, when I got my car back it was dirty and wouldn't run b/c the battery was dead. There was also a problem with the transmission that they said wasn't part of the repair but it was working fine before I brought it in. They aren't terrible but you could probably do better.
Consumer from ANNANDALE, VA
Jan 12, 2025
I am extremely disappointed with the quality of repairs provided by Carcraft. Despite multiple attempts to fix the same issue, the dent on my car remained unresolved. Frustrated, I eventually took my vehicle to another body shop, where they identified numerous problems stemming from Carcraft’s subpar work. The repairs to the paint, dent, and headliner were poorly executed, clearly reflecting a lack of attention to detail and professionalism. While I appreciated their prompt responses and regular updates throughout the process, these positives were completely overshadowed by the poor workmanship and the need to seek additional repairs elsewhere. Overall, the quality of their work was unacceptable, and I would not recommend their services to anyone.
Consumer from Annandale, VA
Jan 12, 2023
Repaired minor bumper damage to include painting. Have used them several times over many years. Their paint finish cannot be distinguished from the factory paint job, simply superb.

...and 11 more consumer comments for Carcraft Collision Center