Phoenix Chimney & Venting

Excellent services and honest company! Did a video diagnosis and evaluation of my brick fireplace in 2016. In 2017, tenant had another company out to clean fireplace. The other company claimed my house need new flue lining, etc... to the tune of several thousand dollars. Contacted Phoenix Chimney in 2017 to request come back for video re-evaluation. Phoenix Chimney came back and re-evaluate that the chimney flue is still ok without any charge.

Charlie returned my call twice within 24 hours. He mentioned that he only cleans chimneys but offered names of reputable gas fireplace retailers when asked. Very professional. I did not need his service but would call him if I did.

Had to have several of my prefab fireplace box's refractory panels custom cut and replaced. Responded quickly & did a fine job.