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Hatcher's Floors

7655 Fullerton Rd
Springfield, VA 22153703-451-0459

Ratings

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Consumer Comments for Hatcher's Floors

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Consumer from Springfield, VA
Jul 31, 2018
Not Recommended
I found this company overpriced and unprofessional. They provided a quote on sanding and refinishing my main level floor in a 4500 s.f. house in upscale neighborhood. Their quote was 30% higher than other quotes. I hired a different company. Then, months later, I sought quotes from different companies, including Hatchers, for repairs of a few dings and gouges where a contractor accidentally dropped demo debris. Hatchers initially did not even return my email to Dave requesting to schedule a quote. I called the office days later and the receptionist scheduled an appointment with Dave She made a point of stating that the minimum job is $850. I did not balk at that and said that was fine. Then, at the end of the day, the receptionist emailed me and said that Hatchers won't do floor repairs for work done by other floor refinishers. They were "punishing" me for not hiring them in the first place (despite their inflated prices). Second, she was stating that the damage to my floor was caused by the floor refinisher that I had hired. I explained to her on the phone when scheduling the appointment for the repair quote that the damage was caused by a contractor who dropped heavy debris on the beautiful, brand new refinished floors. Would not ever do business with such an overpriced and unprofessional company. My realtor said that Hatchers is known as an expensive company. Caution to those who are looking for competitive prices -- you will not find them with Hatchers.
Consumer from Alexandria, VA
May 21, 2018
Recommended
Consumer from ARLINGTON, VA
Jan 23, 2018
Recommended

...and 17 more consumer comments for Hatcher's Floors

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