The Old Towne Pet Resort

8101 Alban Rd
Springfield, VA 22150703-455-9000
Checkbook's Top Rating (Checkbook's top rating)
Price NO
Quality
  • 118 ratings
  • 85% superior overall quality
  • Prices 50% higher than average
  • "Compared to the others, this is like visiting the Ritz Carlton, especially after the major renovation..."
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Services and Business Policies for The Old Towne Pet Resort

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Types of animals kennel boards
  • Cats
  • Dogs
Services
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Prices for The Old Towne Pet Resort

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Daily Boarding Rates for The Old Towne Pet Resort

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15-pound schnauzer
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35-pound springer spaniel
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65-pound golden retriever
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90-pound old english sheep dog
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Price for pair of 35-pound springer spaniels boarded in same run
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Cat
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Additional Fees for The Old Towne Pet Resort

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Required one-time fee (entry fees, membership fees, medical tests, etc.)
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Exercise dog individually 15 minutes per day
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Give dog one pill each day
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Feed dog food provided by owner
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Fee for a bath for dog before checkout
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Fee for nail trim for dog during stay
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Consumer Ratings for The Old Towne Pet Resort — 118 Ratings

Percent of customers who rated service "superior" for: | = average for all kennels
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Complaints for The Old Towne Pet Resort

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Number of complaints with local government consumer agencies
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Number of complaints with BBB
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Consumer Comments for The Old Towne Pet Resort

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Consumer from Annandale, VA
Feb 08, 2019
Compared to the others, this is like visiting the Ritz Carlton, especially after the major renovation just completed. Service matches Ritz Carlton, too.
Consumer from Burke, VA
Nov 28, 2018
We left our dog and cat. Our cat got sick, our dog's bark was hoarse and dhe was frantic for day later.
Consumer from ALEXANDRIA, VA
Jun 17, 2017
Not recommended. Beautiful facility but over the years, I began to trust their service less and less. My dog was injured on last visit and OTPR management was non-responsive. Unacceptable given the prices. This facility might be ok for big dogs but I would never recommend anyone leave there small or senior dog there. It is clear that they are either understaffed or have junior staff that doesn't know (or care) how to assure dog's safety -- particularly in playgroups. Insult to injury are the glowing happy little discharge cards that are meaningless fluff and prove the staff has no idea.

...and 28 more consumer comments for The Old Towne Pet Resort

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