Millennium Pool Svc

5570 Port Royal Rd Ste C
Springfield, VA 22151703-939-5062

Ratings

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Consumer Ratings for Millennium Pool Svc — 12 Ratings

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Consumer Comments for Millennium Pool Svc

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Consumer from Fairfax Station, VA
Jan 18, 2019
Not Recommended
This review was hard because at first, they came out right away to find the leak in our pool. They found the leak (it was expensive...$500). We then called daily to find out when we would get the estimate to fix the leak. After 7 days we still had no response. I finally called another company (who did a great job) to fix the leak. Millennium finally responded with a $4,150 estimate to fix the leak. The other company charged us $650 to fix the leak. We have had Millennium open and close our pool and also install a new pool pump (which they did do a great job). It made us sick and angry to have them try and take advantage of the situation and charge 4 times what it should have cost to fix. We won't be using this company ever again.
Consumer from Vienna, VA
Sep 06, 2018
Recommended
Consumer from Fairfax Station, VA
Aug 03, 2018
Recommended
It is rare that I give a good rating to a company that made multiple mistakes, but often with a service provider, it is not the mistakes that matter, it is how they are handled. The initial issue was schedule delays, which were expected due to rain, but the salesman did a lousy job of communicating changes. The crew that did the work left our property a mess. The plaster job appears to be well done, but rain at the end of the job allowed some staining on the new work.

Once we made it clear how upset we were the company did some brick work at no charge, more than compensating for the mess left. The stains were removed and afterwards our water was analyzed and put in perfect balance. Based on this response, I would not hesitate to hire this company again.

...and 9 more consumer comments for Millennium Pool Svc