Services We Rate Services we rate   Auto Services Healthcare Providers Home Services Financial Services Pet Care Stores Washington, DC area
Consumers Checkbook

Auto Services

Healthcare Providers

Home Care

Financial

Personal Services

Pet Care

Stores

Consumers Checkbook

Ratings & Advice

Buying a New Car

Consumers Checkbook

Popular

Doctors

Dentists

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Services we rate
Checkbook Logo

Snell Heating & Air

22977 Eaglewood Ct #130
Sterling, VA 20166 571-470-7206
Checkbook's Top Rating
Quality NO
Price No Data

Prices for Snell Heating & Air

Register here and see full info on Snell Heating & Air, FREE.
Checkbook's price comparison score what is this?
?
Minimum charge for a service call
?
What the minimum charge includes
?

Consumer Ratings for Snell Heating & Air — 323 Ratings

Register here and see full info on Snell Heating & Air, FREE.
Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated company "adequate" or "superior" what is this?
?
?%    

Complaints for Snell Heating & Air

Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Current BBB report

Areas Served by Snell Heating & Air:

  • Alexandria
  • Arlington Co.
  • Fairfax Co.
  • Loudoun Co.
  • Prince William Co.

Equipment company services/installs:

  • Air duct cleaning
  • Ductless mini-split systems
  • Air ducts (sheet metal work)
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Supplies heating oil
  • Hot water systems pipes & radiators
  • Heat pumps
  • Attic fans

Consumer Comments for Snell Heating & Air

Register here and see full info on Snell Heating & Air, FREE.
Consumer from CLIFTON, VA
Nov 10, 2026
My girlfriend's 11-years-old home has had Snell's every-6-months service/inspection plan for approximately the past five years. During the last inspection the tech wrote up both the upstairs and main floor systems' heat exchanger tubes were defective. The salesperson Snell sent out recommended replacing both heating systems, plus replacing a leaky hot water tank found during the same initial inspection. The proposal was accepted, and the two replacement heating systems and the hot water heater were installed. There was never a paid invoice provided after the work was completed, and my girlfriend phoned the office and the salesperson several times. She finally received a written invoice, but it did not show the discounts the salesperson discussed. (15% discount as a continuous service contract purchaser plus $250 discount on the hot water heater replacement through the end of the month). She then phoned the office several times, and got a billing phone number, which no one ever answered. Very frustrating not being able to speak with someone in billing considering she's been a loyal customer, and spent a LOT money with Snell. Finally got a call back from the salesperson, but he couldn't comment because he said he just lost his immediate supervisor, and would have to ask someone else. Of course he never called again, and the water heater sale expired at the end of the month. Be aware of this company.
Consumer from Washington, DC area
Sep 28, 2026
A lot to unpack here, but some interesting and important insights. So....private equity (to keep this short, please search the effects on business when private equity takes over) bought Snell in 2019. That explains everything. We had been a big fan of Snell, moved away from the area in 2020 and moved back in 2026. There is a MASSIVE PUSH to upsell on EVERYTHING. The technicians remain great, the people are great, but behind that is huge pressure to sell. What to do? Determine (a simple online search works) first whether any electrical, heating, or cooling company coming out to work for you is now owned by private equity. Many (not all) of the previously local "family run" businesses in the heating, cooling, and electrical business are private equity. And of course they almost never change the name, because the branding is very relevant. We signed up for Snell's maintenance service (14.99/month) as we had years earlier. The comments started "this is 15 years old, pretty old system" (turns out 15-25 is average for a system to be replaced in Northern Virginia). The "systems designer" (that means salesperson) came out, talked through everything, and started with a price of $22,000! When I mentioned we already had two (non-private equity owned) other service providers scheduled for estimates the next day, the price dropped to $15,800 and then $14,500 after a bit of negotiation. So more than a 35% drop IF we agreed to get a new HVAC and A/C the next day. After searching online, we determined $15,800 for a new HVAC, A/C and hot water heater (we got that added) was decent. I feel we should have said "thanks" and waited for the two estimates the following day. They claimed they found a crack in the heat exchanger and the system was unsafe, but it is not cold now and we could have waited a day for the other companies' opinion. I am also disappointed I "rewarded" the private equity aggressive sales tactics. In summary, Snell appears to do great work.....but I question how much of that quality work is really necessary. Also, the private equity that bought Snell bought more than twenty other smaller heating, A/C and electrical companies... so search online to determine whether the "family company" coming out to provide an stimate really is independent.
Consumer from SPRINGFIELD, VA
Sep 23, 2026
Have had good service personnel before under a service contract. Lately, they are preoccupied with statements like, your system (it's a 12 year old system) is pretty old as if to set up the eventual big $$ replacement. And this time pushing UV light systems (~$2K) with sophisticated multimedia customer sales tool - this type of thing has third parties universally discounting the effectiveness of these systems. Maybe the service personnel are being pushed to find more revenue.

...and 116 more consumer comments for Snell Heating & Air

You won't find anything else like Checkbook

  • Nonprofit and independent
  • Takes no advertising or referral fees
  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
  • Thousands of undercover price comparisons
  • Complaint histories from consumer agencies

Heating & Air-Conditioning Contractors Articles

Where to Find Good HVAC Help

To make sure your heating and air-conditioning systems work when needed, they must be properly installed and maintained. We’ve rated area heating and air-conditioning services for quality and price.

Read More »

What to Do If You Need HVAC Repairs

If you need repairs to heating or air-conditioning equipment, our ratings of local businesses will help you find a good company to perform them.

Read More »

Choosing New HVAC Equipment and Getting It Installed Properly

How well a new HVAC system performs, and how much it costs, depends heavily on its design and the quality of installation. It’s important to make the right decisions—and there are many to make. You also must make sure to get a fair contract.

Read More »

HVAC Equipment Features to Consider

If you are installing new equipment, in addition to making choices about energy efficiency, you will need to decide whether to pay extra for various features. Here is a summary of the types of add-ons.

Read More »

Maintaining Your HVAC Equipment

The most important maintenance task for HVAC systems is something you can do yourself—replacing the air filter. Check your filter monthly. When a filter has a matting of dirt—i.e., it’s difficult to see through when you hold it up to a light—it’s time to replace it.

Read More »

HVAC Maintenance Contracts Are Usually Bad Buys

Rather than paying for individual maintenance visits and repair jobs, you might consider getting a service contract for air-conditioning and/or heating equipment. Many companies try to persuade customers to enter into such contracts.

Read More »

More Articles »

Related Content