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Safelite AutoGlass

23035 Douglas Ct
Sterling, VA 20166 703-991-5925

Ratings

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?%    
? out of 56 recommended

Consumer Ratings for Safelite AutoGlass — 56 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Promptness/responsiveness
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Advice on service options and costs
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Consumer Comments for Safelite AutoGlass

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Consumer from LEESBURG, VA
Sep 05, 2025
Recommended
It's who my auto insurance uses, so didn't have a choice as to who to use. Booked an afternoon time at this location. Waited a good while past the time of my appointment before they pulled my car around. When they got to my car, they found that the windshield that had been sent from the warehouse as a replacement was cracked already. Thankfully they checked before they removed my current windshield. So they had to reschedule me for a few days later and having someone come to my house as that could be done sooner than making another appointment with them. That person did come and do the work fine, but they were also late as it was the last appointment of the day and they normally worked out of the Winchester shop. Ultimately the windshield was replaced fine and I just had to pay my deductible. Other than that they seem to over schedule so they're always behind and their warehouse sent a cracked windshield the first try, it was fine. They did recognize that before taking off my already cracked windshield, so that was a plus for the staff at the location.
Consumer from RESTON, VA
Oct 24, 2024
Recommended
Consumer from Great Falls, VA
May 17, 2024
Recommended
Highly recommend

...and 53 more consumer comments for Safelite AutoGlass

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