Five Star Septic

45910 Transamerica Plz #103
Sterling, VA 20166 703-716-0707

Ratings

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Consumer Ratings for Five Star Septic — 25 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Consumer Comments for Five Star Septic

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Consumer from Vienna, VA
May 02, 2021
Not Recommended
This is the first time we used Five Star Septic to empty our septic tank. Their driver went off our driveway and left an 18 foot rut in our lawn. When I called on the day it happened, I was told that I needed to talk to the supervisor, Monte and send him a picture. I sent him pictures and asked him to call me. He never returned my call. I called back two more times and left messages, but no call was returned. I called again and reached him. He said he would send someone out to make the repairs, but no one has come. After another week I called him again and left a message, but he has not returned my call, nor has anyone ever showed up to make the repairs. Three weeks have gone by since my first call, so I brought in some topsoil and repaired it myself. I would never use this company again.
Consumer from Fairfax Station, VA
Mar 25, 2021
Recommended
We picked this company over a half dozen others. Good pricing, good service, fast work. Try them.
Consumer from Oakton, VA
Dec 03, 2020
Recommended
Came 48 hours after I called them. Arrived early, and performed services with efficiency-I had been waiting 5 weeks for another company to come with no commitment when they might perform my service. I will always use them in the future!

...and 22 more consumer comments for Five Star Septic