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Vertumni Fine Landscaping

4063 1st Ave NE
Seattle, WA 98105 206-371-7746

Ratings

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Consumer Ratings for Vertumni Fine Landscaping — 4 Ratings

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Consumer Comments for Vertumni Fine Landscaping

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Consumer from Seattle, WA
Dec 02, 2023
Not Recommended
Consumer from Seattle, WA
Oct 29, 2023
Recommended
Consumer from Mercer Island, WA
Jul 28, 2022
Not Recommended
Avoid this company at all costs. A real headache and utterly unprofessional. Vertumni left us in the lurch the day before hosting our child's birthday party, failed to perform agreed routine maintenance they promised and wanted "extra" for agreed work, requiring additional contracts. You will think you are going insane dealing with this company. Manager Joel is very dishonest, very poor communication, extremely poor follow through, general failure to do agreed and paid-for work. His response to any complaint is to gaslight you. When crew didn't show up on scheduled day, manager Joel claimed crew were in "a chicken-hawking situation", lured away by higher pay. Not our first clue that things were bad with Vertumni! Problems began with a new lawn install. Vertumni charged $4000-$5000, about 75x20 for a new lawn install but only completed half the discussed work because Joel pretended not to remember the 15 minute conversation we had about replacing the first half of the lawn. His promises to "make it right" never materialized. Joel's incompetence is overshadowed by his breathtaking unprofessionalism, gaslighting, misleading customers. Vertumni allowed new grass to grow 10-11 inches tall for months between visits. New sod became half dead due to their lack of maintenance and care. Any complaints about missed tasks is met with hostility and then total denial. We ended up doing a lot of the promised maintenance work ourselves, pruning, weeding, blowing, buying a lawn mower. When we complained (politely) Vertumni decided to to abruptly drop us, which was fine by us, except they didn't finish work they'd already been paid to do and left us in the lurch before a birthday party. Vertumni also never provided a time of day for crew's arrival - they arrived at sometimes 7am, 10, 11am, 1pm, 2pm, 3pm. Sometimes not at all. When Joel and crew showed up unannounced at 7am and started cutting down a sculptural shrub without consulting me. I had just spent 4 days hand pruning the shrub to avoid Vertumni touching it. After cutting the shrub, Joel then knocked on our door to insist I walk the crew around the yard in my pajamas to point out all the unfinished work - even though Joel was here last week and was shown all the unfinished tasks. He insisted on doing "extra" work needing an "extra" contract which had not been agreed to. When I expressed my displeasure at the early hour and the "extra" charges for routine promised maintenance, Joel abruptly abandoned the work. He packed up the crew and left in a huff without doing anything (mowing, blowing, raking, pruning) the day before we were hosting our child's birthday party. The snide message I got from Alyssa in Operations after Joel abandoned the work was: "Best wishes to you and your garden" Save yourself a headache and avoid this company.

...and 1 more consumer comment for Vertumni Fine Landscaping

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