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TurboTax Online

2800 E Commerce Center Pl
Tucson, AZ 85706 888-777-3066

Ratings

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?%    
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Consumer Ratings for TurboTax Online — 105 Ratings

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Percent of customers who rated service "superior" for:
Giving helpful advice
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Doing work properly
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Consumer Comments for TurboTax Online

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Consumer from SAN JOSE, CA
Aug 09, 2026
Recommended
Good, fast. I was hoping for more effort to make suggestions and recommendations to lower my tax bill, not merely ask basic questions.
Consumer from SAN JOSE, CA
Jun 09, 2026
Not Recommended
I responded to a fixed price offer by turbo tax for expert full service option. I was transferred to over a half dozen tax preparers during the process. I was later told during the process that I did not qualify for the fixed price offer. I was able to eventually convince them that I did qualify but the process was very uncustomer friendly and time consuming.
Consumer from UNION CITY, CA
Apr 30, 2026
Recommended

...and 102 more consumer comments for TurboTax Online

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