Last updated August 2017
You rely on your favorite salon for hair trims and the neighborhood pedi-parlor for twice-a-month manicures. Groomers offer similar maintenance for your pooch—untangling matted fur, banishing stinky odors with shampoo, and trimming your feisty terrier’s nails. Good groomers will save you time and hassle, whether you’ve got a pup with an easy-to-maintain flat coat (beagles, pugs) or a fuzzy breed that requires a pro to maintain its ’do (Afghan hounds, standard poodles).
A professional grooming session typically includes:
- Bath and blow dry
- Nail trimming
- Ear cleaning
- Cleaning around eyes
- Hair trim or cut—how much work this involves depends on the breed
- Cleaning anal sacs—this helps prevent them from becoming compacted. When dogs scoot on their rears across the floor, or lick or scratch at their rear ends, it’s a sign that these sacs have become compacted; as far as we’re concerned, this task is reason enough to outsource grooming work.
How often your dog needs to be groomed depends on breed, size, type of coat, and your own standards. Professional groomers argue that all pooches benefit from regular visits because this helps maintain their overall health. This is, of course, a self-serving claim, but there’s some truth in it: Consistent grooming improves hygiene and also means Fido will be periodically inspected by someone who sees a lot of dogs and can spot potential health problems.
Be aware that, for some breeds, there is such a thing as too much grooming. Too-frequent baths can remove natural oils in a dog’s coat or skin, causing it to become dry and raw. Before setting a regular grooming schedule, ask your vet how often he or she recommends grooming for your pet. Click here for our ratings and advice on choosing a veterinarian.
Groomers work in dedicated pet salons and as services of pet stores, boarding kennels, and veterinarians. There are also mobile operations that come to your home and do the work in specially equipped trucks or vans.
Here are tips on how to find the right groomer, at the right price.
Get referrals from other customers. Good sources of referrals are your vet, friends, neighbors, and co-workers. Of course, another resource is customer reviews for grooming operations we've collected. Although a large majority of the ratings and reviews submitted to us for grooming operations are positive, we also receive a disturbingly large number of comments that warn of rough treatment, including injured animals, sloppy work by untrained staff, and rude service.
Compare prices. Even among groomers who are highly recommended by their customers, you’ll find a wide range of pricing. The table below reports prices Checkbook’s undercover shoppers were quoted by a sample of area grooming outfits to groom (including haircut) a cocker spaniel and a golden retriever. As you can see, we were quoted a range from $55 or less to $85 for each of the breeds we checked.
Experience counts. You wouldn’t want your hair cut by someone who’s never done it before. With dog groomers, having many years of experience not only means they have had time to perfect the craft, but also that they’ll be better at assessing dogs’ behavior and responding appropriately to nervousness and agitation. Also ask whether the groomer is familiar with your breed—even highly experienced pet pros won’t have extensive experience with all of them. The best groomers will be upfront about their limitations and, if necessary, direct you to another groomer who knows the breed better.
Check training and credentials. Several organizations certify dog groomers, including the National Dog Groomers Association of America and The International Society of Canine Cosmetologists. Certification from either means a groomer attended classes and then passed a series of written and practical exams. Since the amount of time and effort required for certification is substantial, certification does indicate a groomer is serious about his or her profession and possesses at least the basic skills for the job. On the other hand, many talented, experienced groomers haven’t bothered to take the time or pay the fees to become certified.
Think about, and discuss, your expectations. Do you want basic grooming services, with no concern that your dog’s trim meets exacting breed-specific standards? Or do you have much higher expectations—a scissored haircut, a sculpted trim, or hand stripping for a terrier? Tell prospective groomers what you want, and ask them upfront whether they think they can meet your needs.
Check whether you can be present for the grooming. You’ll learn a lot about how the staff treats your dog and other dogs if you watch groomers in action.
Take a tour. The facility should be neat, tidy, and well-lit. It should not be foul-smelling; a whiff of disinfectant is fine, but a strong chemical odor might be masking a serious mess. Each dog should have its own space and access to clean water. If dogs are positioned under blow dryers and left to dry instead of hand-dried, staff should be able to easily monitor the area so dogs do not become overheated or burned.
Size up the staff. Does everyone seem to be knowledgeable and caring? Do they handle and treat the dogs gently and with affection? Are they willing and able to answer any questions you may have?
Check whether they take steps to prevent the spread of disease. Grooming establishments should require all customers to present vaccination records before admitting dogs to their facilities.
Consider the convenience of pickup/drop-off arrangements. Most groomers let customers drop off their dogs in the morning on their way to work and pick them up on their way home. While this arrangement is convenient for most pet owners, it means your dog will have to spend the entire day at the facility—and some dogs do not handle these situations as gracefully as others.
Some groomers require customers make appointments and then promptly pick up their pets at designated times. This isn’t as convenient an arrangement for most dog owners as open drop-off/pickup times, but a scheduled grooming appointment does shorten your dog’s stay at the groomer.
If your dog becomes very upset when visiting a groomer, consider using a mobile grooming operation, which minimizes the amount of time your dog spends out of your home at the groomer’s.
Avoid groomers who sedate animals. Even if your pet is extremely nervous about visiting the groomer, do not let the dog be sedated unless the sedation will be administered by a veterinarian who will then also monitor the dog’s care throughout the stay.
|Price for a 25-pound Cocker Spaniel||Price for a 65-pound Golden Retriever|
|A Pet's Choice, Woburn, 781-933-1788||$50||$60|
|Abby's Dog Depot, Fall River, 508-730-1199||$53||$65|
|Acorn Animal Hospital, Franklin, 508-528-1135||$55||$55|
|Best Friends Pet Care, Sudbury, 978-443-2351||$63||$83|
|Brookline Grooming & Pet Supplies, Brookline, 617-738-6682||$70||$70|
|Continental Shoppe, West Roxbury, 617-323-9511||$75||$85|
|Countryside Veterinary Hospital, Chelmsford, 978-256-9555||$56||$75|
|Diamond Dog & Cat Grooming, Billerica, 978-670-6061||$55||$56|
|The Dog House Needham, Needham, 781-453-2275||$75||$65|
|Doggone It, Newtown, 617-244-3003||$70||$65|
|Especially For Pets, Sudbury, 978-443-7682||$55||$55|
|Fetch It, Bedford, 781-275-0584||$60||$55|
|Flying Fur, Medway, 508-533-6228||$68||$65|
|Kozy Kennels, Mansfield, 508-339-0791||$50||$60|
|Laundromutt BYOD, Cambridge, 617-864-9274||$75||$80|
|Paws & Claws, Waltham, 781-894-7297||$54||$59|
|The Pet Connection, East Bridgewater, 508-378-2928||$45||$55|
|Pet Spa, Somerville, 617-666-7387||$63||$60|
|Petco, Dedham, 781-251-0567||$52||$56|
|PetSmart, Cambridge, 617-349-3481||$49||$69|
|Pooch Paws, Hanover, 781-792-0484||$75||$75|
|The Red Dog Inn, Mansfield, 508-339-5912||$45||$55|
|The Soggie Doggie, Norwood, 781-352-3509||$65||$70|
|Twickenton Dog & Cat Grooming, Dedham, 781-326-6620||$65||$70|
|Village Groomer, Walpole, 508-668-9516||$60||$83|
|Firms were asked to quote their grooming prices for two dogs, including bath and blow dry, brushing, nail trim, ear and eye cleaning, and breed-appropriate hair trim or cut.|