La-Z-Boy Furniture Galleries

5800 Christie Ave
Emeryville, CA 94608 510-654-4500
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for La-Z-Boy Furniture Galleries — 23 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for La-Z-Boy Furniture Galleries

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Furniture Galleries

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Consumer from San Pablo, CA
Dec 31, 2023
I don't think the arms on our sofa are padded enough. I feel the edge of the wood frame.
Consumer from Oakland, CA
Jan 25, 2019
Not warned about certain materials' propensity to make squeaks and groans as cushions rub against one another.
Consumer from PINOLE, CA
Jan 25, 2018
our biggest complaint was that we had to pay a $100 delivery fee or drive to San Jose to pick up. They would not deliver to the Emeryville so that we could pick up from there

...and 2 more consumer comments for La-Z-Boy Furniture Galleries