Rich Cortez & Sons

PO Box 11505
Pleasanton, CA 94588 925-455-0720
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Consumer Ratings for Rich Cortez & Sons — 23 Ratings

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Percent of customers who rated service "superior" for: | = average for all appliance repair services
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Complaints for Rich Cortez & Sons

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Areas Served by Rich Cortez & Sons:

  • Alameda Co.
  • Contra Costa Co.

Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines

Consumer Comments for Rich Cortez & Sons

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Consumer from Livermore, CA
Jul 16, 2017
Our oven light was replaced due to a wire short. After 100 days, 10 days over the warranty, the light burned out again, and again and again. He sent one of his men to replace the bulb without a bulb but to do nothing else. Repeated calls and assurances that he would come never materialized. He inherited the business from his father last year. Quality and professionalism has declined since the father's retirement.
Consumer from NEWARK, CA
Mar 27, 2017
An appointment was confirmed for a dishwasher repair in Newark, CA. The Checkbook listing indicated Newark was in their service area. The business was called on a Friday and the next available appointment was scheduled for Tuesday. After 5:00 p.m. on the Monday before the service date, the business called to say that Newark is not in their service area. The business cancelled the Tuesday appointment.
Consumer from LIVERMORE, CA
Aug 19, 2014
Appreciate that I can call Rick and get an idea of the cost of a repair before he comes out.

...and 2 more consumer comments for Rich Cortez & Sons