Costco

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Consumer Ratings for Costco — 583 Ratings

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Consumer Comments for Costco

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Consumer from FREMONT, CA
May 03, 2026
We bought a GE French Door refrigerator from Costco on line, measuring twice. They provide a 2 year warranty. Because it is GE Profile, there is a 5 year GE warranty for some items. They lifted the refrigerator with straps and two men and placed it without dragging it on the floor. Impressive! They also connected the water line and water filters were in place. Everything was working fine. However, in less than a year's time the door shelves were cracking and one fell down. We went through Costco for the warranty. First, they said it was just cosmetic from the pictures I provided, but then I had to explain that these shelves end up falling on the floor. So, they ended up replacing almost all of the door shelves. We are careful not to put too much onto those shelves to avoid this problem repeating.
Consumer from SAN MATEO, CA
May 23, 2025
Bought several new kitchen appliances this year, and the online Costco experience was a bit clunky, but the prices were good, extended warranty was excellent, and the technicians they sent for installation were top-notch. Very much recommend them, if they carry the model you are looking for.
Consumer from Daly City, CA
Mar 16, 2025
Good selection and prices

...and 36 more consumer comments for Costco