Crate & Barrel
301 Santana Row
San Jose, CA 95128 408-247-0600
San Jose, CA 95128 408-247-0600
Checkbook's Top Rating | |
---|---|
Quality |
- 16 ratings
- 79% gave a "superior" overall rating
- Compare 51 nearby furniture stores
- "Good selection of modern furniture and kitchen items"
Read More Comments
Checkbook Summary of What It Sells ?
Consumer Ratings for Crate & Barrel — 16 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Crate & Barrel
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Repair services available for case pieces and/or upholstered furniture
- Soil and stain treatment for upholstered furniture upon request
- Has an online gallery/catalog
- Website lists prices for most items
- Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
- Down payment required
Return time period for special-order items (in original condition)
No returns
Restocking fee
No returns
Return time period for in-stock items (in original condition)
90 days
Restocking fee
$0
Consumer Comments for Crate & Barrel
Dec 30, 2023
Sep 30, 2021
Aug 23, 2020
...and 2 more consumer comments for Crate & Barrel