Best Buy

888-237-8289
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Prices for Best Buy

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Consumer Ratings for Best Buy — 85 Ratings

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Complaints for Best Buy

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Areas Served by Best Buy:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Garbage disposers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines

Consumer Comments for Best Buy

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Consumer from SHADY SIDE, MD
Aug 03, 2026
Scheduling was inferior. The scheduled appointment for a refrigerator was canceled three times over a 3 week period the night before the appointment after 6:30 PM when the refrigerator has already been emptied and prepared for the service call.
Consumer from BRAMBLETON, VA
Aug 01, 2026
Best Buy's Geek Squad appliance group is knowledgeable & capable. When my wall oven needed service that required extra manpower and a part, they sent two technicians to do the work. And, when the repair actually cost less than the quote, the tech took the time to adjust it in their billing system and only collect the lower amount.
Consumer from HERNDON, VA
Apr 05, 2026
I have had 3 microwave failures, the last two of which should have been covered by an extended warranty. The first warranty failure, BB exchanged my dead microwave for a new one and covered the cost difference. The last time they refused an exchange and said that BB had changed its policy and would not do an exchange. They are now Bad Buy.

...and 32 more consumer comments for Best Buy