Best Buy

888-237-8289
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Prices for Best Buy

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Consumer Ratings for Best Buy — 92 Ratings

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Complaints for Best Buy

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Areas Served by Best Buy:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Garbage disposers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines

Consumer Comments for Best Buy

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Consumer from SILVER SPRING, MD
Nov 05, 2025
I have a Samsung refrigerator less than a year old in which the freezer compartment stopped cooling. I tried Samsung service, but they told me to ask Best Buy, who had sold it to me. Samsung's service had me going around in a loop with their automated service web site. Eventually, it was suggested that I disconnect the refrigerator from the electricity. That seems to have reset the refrigerator's system. I spent two days at this. Neither Best Buy nor Samsung was willing to send out a technician.
Consumer from SPRINGFIELD, VA
Mar 07, 2025
Refrigerator ice maker on door did not work for over a week. I resorted to simply turning the power off for a few minutes then back on; to no avail. Repairman came as promised and, voila, without doing a thing, the ice machine worked. So there was no repair and no charge. Very nice person. If I need someone again, I would call Best Buy.
Consumer from Columbia, MD
Aug 14, 2024
Work wasn't very good and too expensive

...and 27 more consumer comments for Best Buy