Empire Today

Name: Empire Today
Address: US
Telephone: 800-588-2300
Rating: 2.5

800-588-2300

Checkbook's Top Rating
For sales service	NO
For installation service	NO
Price	NO**

114 ratings
42% gave a "superior" overall rating
Compare 49 nearby carpet stores & installers
"Not amazing but expensive"
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Prices for Empire Today

Checkbook's price comparison score what is this?

Consumer Ratings for Sales Service for Empire Today — 19 Ratings

Percent of customers who rated service "superior" for: | = average for all carpet stores & installers

Overall quality what is this?

Advice on choice and use of products what is this?

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Staff attitudes/atmosphere what is this?

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Reliability (standing behind products) what is this?

Consumer Ratings for Installation Service for Empire Today — 95 Ratings

Percent of customers who rated service "superior" for: | = average for all carpet stores & installers

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Complaints for Empire Today

Number of complaints with local government consumer agencies

Number of complaints with BBB

Current BBB report

Consumer Comments for Empire Today

Consumer from Upper Marlboro, MD
Aug 17, 2022

Not amazing but expensive

Consumer from College Park, MD
Apr 28, 2022

they did a quick and complete installation and came back to repair and replace

Consumer from Bryans Road, MD
Dec 02, 2019

Spouse contracted with Empire Today for installation of engineered wood in living/dining areas, tile in kitchen, bathrooms and entry hall, and carpet on stairs, in bedrooms, and family. Empire contractors damaged glass door in living room; for tile installation, white powder was left all over the furniture in nearby dining room, with cracking grout in kitchen and smeared grout in powder room, and installer punctured pipe under kitchen floor. Carpet in upstairs hall has stretched and appear to not last 5 years. Since spouse was in and out of medical facilities, stepped in to ask Empire to address issues; did not want to talk to me at all. Spouse also tried to get Empire to address problems. Contractors came back to house to say what needed to be done. That was a year ago, with no further contact. Spouse (elderly) who contracted with Empire has died, and I may now need to step in to escalate the matter to state home improvement agency and/or lawsuit through spouse's estate.

...and 15 more consumer comments for Empire Today

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