Empire Today

800-588-2300
Checkbook's Top Rating (Checkbook's top rating)
For sales service NO
For installation service NO
Price NO**

Prices for Empire Today

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Consumer Ratings for Sales Service for Empire Today — 34 Ratings

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Consumer Ratings for Installation Service for Empire Today — 94 Ratings

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Complaints for Empire Today

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Consumer Comments for Empire Today

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Consumer from Bryans Road, MD
Dec 02, 2019
Spouse contracted with Empire Today for installation of engineered wood in living/dining areas, tile in kitchen, bathrooms and entry hall, and carpet on stairs, in bedrooms, and family. Empire contractors damaged glass door in living room; for tile installation, white powder was left all over the furniture in nearby dining room, with cracking grout in kitchen and smeared grout in powder room, and installer punctured pipe under kitchen floor. Carpet in upstairs hall has stretched and appear to not last 5 years. Since spouse was in and out of medical facilities, stepped in to ask Empire to address issues; did not want to talk to me at all. Spouse also tried to get Empire to address problems. Contractors came back to house to say what needed to be done. That was a year ago, with no further contact. Spouse (elderly) who contracted with Empire has died, and I may now need to step in to escalate the matter to state home improvement agency and/or lawsuit through spouse's estate.
Consumer from Silver Spring, MD
Aug 17, 2018
I set an appointment to take measurements for a "free in-home estimate" for carpeting in a basement bedroom and hallway. The estimator arrived 20 minutes after the 2 hour window for the appointment. He explained the process stating that in order to receive an estimate, we would have to make a decision on the spot and make a deposit of 10% on a preliminary contract. This is not a "free" in home estimate! Of course, I ended the appointment immediately and will never work with this company again. This is clearly a "bait and switch" advertising ploy and it is not a free in-home estimate.
Consumer from Temple Hills, MD
Apr 15, 2018
The contractors did not show up on date promised, I had to call-they did not call me; then the next day after waiting all day, contractor called to say he could not make it. I had to threaten to cancel contract--they showed up. Installation was good and product was what I had chosen. Contractor, I would not recommend.

...and 26 more consumer comments for Empire Today

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