Vivint

801-377-9111
Checkbook's Top Rating
Quality NO

Consumer Ratings for Vivint — 55 Ratings

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Complaints for Vivint

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Areas Served by Vivint:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Consumer Comments for Vivint

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Consumer from ALEXANDRIA, VA
Apr 04, 2026
The equipment and integrating technology is quite good. The panel does it all, and the iPhone app can do anything you would want to do when not at home. They have a good system of alerts, and I appreciate the MFA security (enabling me to use TOTP instead of SMS text for the extra authentication). I've had mixed results with technicians (two years ago had a great experience, earlier this year not so much). For some reason the company incentivizes techs (and others) to upsell you on services, which is annoying ("Just say, 'No'"). Overall, I recommend them because of the quality of the products and integrating technology.
Consumer from Upper Marlboro, MD
Jan 04, 2026
They let my alarm annoy me for a year trying to get me to buy a new system...only to fix it with a $4.95 product shipped to my home! They don't try to fix or adjust problem. They are stuck on upselling. F for service or lack of service.
Consumer from Arlington, VA
Dec 05, 2025
The contractor performed above average in most categories for home security.

...and 12 more consumer comments for Vivint