All locations combined
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for TruGreen — 517 Ratings

Percent of customers who rated service "superior" for: | = average for all lawn care services
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Doing work properly what is this?
Starting and completing work promptly what is this?
Letting you know cost early what is this?
Advice on service options and costs what is this?
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Overall quality: percent who rated company "adequate" or "superior" what is this?

Complaints for TruGreen

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Number of complaints with local government consumer agencies and (complaint rate) what is this?
Number of complaints with BBB and (complaint rate) what is this?

Areas Served by TruGreen:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Consumer Comments for TruGreen

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Consumer from Washington, DC area
Mar 23, 2019
Great technician
Consumer from Silver Spring, MD
Mar 20, 2019
My neighbor and I had them for a couple of seasons. They said it would take approx that amount of time to remedy my bare spots and kill weeds. Well, they killed the weeds and the grass, so now I have nothing pleasant to look at. They seeded, spread fertilizer, and nothing happened. I watered the time recommended...nothing. Now I have muddy spots that never dry because of tree shade and no grass to absorb the rain runoffs. They came out a month ago and laid down lime w/o giving me a heads up. I paid for it and fired them. My neighbor also fired them. Oh, and Steve, one of their techs asked me last year to sign up for a seeding and aeration deal that never happened. He told me that he would schedule me for an autumn service to aerate and seed my lawn, as that seemed to be what I needed. I phoned him several times and had no response. I figured he was only seasonally employed at TruGreen, and that he probably left the company for his winter job. No one tried to help me at TruGreen to this day.
Consumer from Upper Marlboro, MD
Feb 27, 2019
TruGreen is a very good lawn care service when you don't want to , or don't have the time to fertilize the lawn yourself. As long as you mow and water your lawn on a regular basis you will be satisfied. The pricing (from all the year round services) is expensive; but, you will be satisfied with your lawn.

...and 117 more consumer comments for TruGreen

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