Metro Motor-Georgetown Exxon

1601 Wisconsin Ave NW
Washington, DC 20007 202-333-0538
Checkbook's Top Rating
Quality NO
Price NO

Prices for Metro Motor-Georgetown Exxon

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Consumer Ratings for Metro Motor-Georgetown Exxon — 19 Ratings

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Complaints for Metro Motor-Georgetown Exxon

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Metro Motor-Georgetown Exxon

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Consumer from WASHINGTON, DC
Feb 15, 2024
Georgetown Exxon and Shell share Metro Motors. They're right across from each other on Wisconsin Ave. They fixed the heater on our 2015 Volt hybrid when the dealer said they didn't have their "electric guy" available. They were personable, efficient, and had good communication. We had to take our car back to them because although the heat was repaired, we were still getting an error message on the dash. Metro Motors spent time on it, but couldn't fix that part of the problem. I don't know how much heater repair costs, so I can't comment on the price, but I'm just glad it's fixed. Sadly, I still have to go back to the dealer about the error message because it is keeping us from being able to charge our car.
Consumer from Washington, DC
Dec 10, 2022
This has been my go-to shop for over a decade, but starting before the pandemic I started to see some quality issues. Twice they have not properly reattached plastic housings. They did this after replacing my AC compressor right before a long drive, and by the time I arrived a plastic piece in front was scraping on the ground. Also the compressor squeaks when it starts - sounds like it is rocking on its mounts, but I need to get it checked. Last time they did an oil change they didn't change the sticker. I checked and the oil looked clean so I think they did the work. They also got my headliner dirty in 2 or 3 places. I am now looking for a new shop.
Consumer from Washington, DC
Feb 06, 2019
Knowledgeable, but very pricey with a tendency to oversell "required" services.

...and 1 more consumer comment for Metro Motor-Georgetown Exxon