IKEA
							
								All locations combined 
 
							
							 
								
							
							
							
							
								
									
								
								
							
						
						
		| Checkbook's Top Rating | |
|---|---|
| Quality | NO | 
- 189 ratings
 - 52% gave a "superior" overall rating
 - Compare 61 nearby furniture stores
 - "For the build-yourself options, they have a lot of variety and even offer task rabbit to come help assemble..."
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Consumer Ratings for IKEA — 189 Ratings
								Percent of customers who rated service "superior" for: 
									 = average for all furniture stores
								
							
						
							
										Overall quality 
											
										
									
									
										
									
										Promptness of service 
											
										
									
									
										
									
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										Advice on choice and use of products 
											
										
									
									
										
									
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										Prices 
											
										
									
									
										
									Business Policies for IKEA
										Special services and payment policies 
									
									- Choice of upholstery fabrics for most sofas
 - Orders for furniture displayed in showroom usually can be fulfilled within two weeks
 - Delivers furniture
 - Has an online gallery/catalog
 - Customers can order directly from store’s website
 - Website offers room designer software
 - Website offers the “See in my room” AR (augmented reality) tool
 - In-home interior design services available
 - Website lists prices for most items
 
										Store's payment policy for furniture that is special ordered 
									
									- Full payment required at the time of purchase
 
										Return time period for special-order items (in original condition) 
											
										
									
									
										
									 
										Not applicable
									
								
							
										Restocking fee 
											
										
									
									
										
									 
										No Data
									
								
							
										Return time period for in-stock items (in original condition) 
											
										
									
									
										
									 
										180 days
									
								
							
										Restocking fee 
											
										
									
									
										
									 
										$0
									
								
							
					
					
					
					
					
					
					
Consumer Comments for IKEA
Dec 29, 2023
Jun 24, 2019
May 22, 2019