Official Heating & Cooling

Name: Official Heating & Cooling
Address: 5214 S Rte 31, Crystal Lake, IL, 60012, US
Telephone: 815-344-0400
Price range: $
Rating: 3

5214 S Rte 31
Crystal Lake, IL 60012 815-344-0400

Checkbook's Top Rating
Quality	NO
Price

27 ratings
74% gave a "superior" overall rating
- Prices 32% lower than average
Compare 171 nearby air-conditioning & heating contractors
"Staff is always friendly and courteous when they arrive. They call to inform that they are on their..."
Read More Comments

Prices for Official Heating & Cooling

Checkbook's price comparison score what is this?

Minimum charge for a service call

What the minimum charge includes

Consumer Ratings for Official Heating & Cooling — 27 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated company "adequate" or "superior" what is this?

Complaints for Official Heating & Cooling

Number of complaints with Attorney General's office and (complaint rate) what is this?

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Equipment company services/installs:

No data

Consumer Comments for Official Heating & Cooling

Consumer from Spring Grove, IL
Jul 04, 2025

Staff is always friendly and courteous when they arrive. They call to inform that they are on their way so we can lock up our pets.

Consumer from Elgin, IL
Dec 04, 2019

Good work on the installation

Consumer from Bartlett, IL
Apr 09, 2017

Every interaction with this company has been very professional. Service men very professional. Always explain what they will be doing. Great job on maintenance of furnace and air conditioing unit. 20 year warranty on air conditioner unit purchased. as long as we have it serviced each year by Official. Very happy with them.

...and 1 more consumer comment for Official Heating & Cooling

You won't find anything else like Checkbook

Nonprofit and independent
Takes no advertising or referral fees
Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
Thousands of undercover price comparisons
Complaint counts from local consumer agencies and attorney general offices

Air-Conditioning & Heating Contractors Articles

Where to Find Good HVAC Help

To make sure your heating and air-conditioning systems work when needed, they must be properly installed and maintained. We’ve rated area heating and air-conditioning services for quality and price.

What to Do If You Need HVAC Repairs

If you need repairs, our ratings of local businesses will help you find a good company to perform them.

Choosing New HVAC Equipment and Getting It Installed Properly

How well a new HVAC system performs, and how much it costs, depends heavily on its design and the quality of installation. It’s important to make the right decisions—and there are many to make. You also must make sure to get a fair contract.

HVAC Equipment Features to Consider

If you are installing new equipment, in addition to making choices about energy efficiency, you will need to decide whether to pay extra for various features. Here is a summary of the types of add-ons.

Maintaining Your HVAC Equipment

The most important maintenance task for HVAC systems is something you can do yourself—replacing the air filter. Check your filter monthly. When a filter has a matting of dirt—i.e., it’s difficult to see through when you hold it up to a light—it’s time to replace it.

HVAC Maintenance Contracts Are Usually Bad Buys

Rather than paying for individual maintenance visits and repair jobs, you might consider getting a service contract for air-conditioning and/or heating equipment. Many companies try to persuade customers to enter into such contracts.