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Fireplace & Chimney Authority

120 E Lake St
Elmhurst, IL 60126 630-279-8500

Ratings

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Consumer Ratings for Fireplace & Chimney Authority — 3 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Promptness/responsiveness
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Advice on service options and costs
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Overall quality
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Consumer Comments for Fireplace & Chimney Authority

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Consumer from Streamwood, IL
Oct 21, 2020
Recommended
Went into the store to pick my new fireplace logs in person. Very helpful staff. Were able to install within a few days. Looks beautiful and no problems.
Consumer from SKOKIE, IL
Sep 06, 2017
Recommended
Consumer from HIGHLAND PARK, IL
Feb 05, 2016
Recommended
They caused a gas leak at my house with their inferior work. Had to have my gas shut off over the weekend until a plumber could come and fix it. They wanted an additional $1000 and to rip up a patio (which would have cost thousands more to replace) to fix the problem. They did not take the fact that we could have died or our house could have blown up seriously. We found a plumber who resolved the situation to our satisfaction.

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