IKEA

1800 E McConnor Pkwy
Schaumburg, IL 60173 847-969-9700
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for IKEA — 61 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for IKEA

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Full payment required at time of purchase
Return time period for special-order items (in original condition) what is this?
90 days
Restocking fee what is this?
$0
Return time period for in-stock items (in original condition) what is this?
90 days
Restocking fee what is this?
$0

Consumer Comments for IKEA

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Consumer from Deerfield, IL
Dec 29, 2023
Big store for various needs
Consumer from Chicago, IL
Dec 29, 2023
It was difficult finding staff members for any questions I had regarding the products, but I was happy, overall, with my selections. I like having the ability to test things out and see how they look in an actual space versus a picture. There were lots of options for different price points.
Consumer from Chicago, IL
Dec 22, 2023
A bit pricey, but good furnitures. Long lasting, and attractive.

...and 23 more consumer comments for IKEA