Family Car Care

30 Pond Rd
Gloucester, MA 01930978-281-2500
Checkbook's Top Rating (Checkbook's top rating)

Prices for Family Car Care

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Family Car Care — 41 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Doing work properly what is this?
Starting and completing work promptly what is this?
Letting you know cost early what is this?
Advice on service options and costs what is this?
Overall quality what is this?
Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Family Car Care

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Family Car Care

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Consumer from GLOUCESTER, MA
Sep 14, 2015
We found Family Care Care through CheckBook and they have been excellent. We moved from Lexington to Gloucester and had no idea where to bring our car. We have now brought our cars to them several times and each time they diagnosed the problem exactly, provided us with a cost and time estimate and repaired the car. They perform quality work. The one time that they could not fix the problem as it involved a sensor in the A/C and only a dealership would have the equipment to resolve, they returned the car only charged us for the work they could complete. We have found them to do a quality job at 60% of the cost that the dealership would charge. And they repaired our vehicles with manufacturer's parts which for us was Volkswagen. Highly Recommend them.
Consumer from ROCKPORT, MA
Aug 20, 2014
Lower prices on same repair than quoted by dealer. Very friendly and informative. Very trustworthy.
Consumer from GLOUCESTER, MA
Sep 29, 2013
Very accommodating of changes