Stephen's Auto Body & Towing

140 Tremont St
Melrose, MA 02176 781-665-7828
Checkbook's Top Rating
Quality NO

Prices for Stephen's Auto Body & Towing

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Consumer Ratings for Stephen's Auto Body & Towing — 19 Ratings

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Consumer Comments for Stephen's Auto Body & Towing

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Consumer from MELROSE, MA
Oct 27, 2026
I called Stephen’s back in May (apologies for the delayed review) in the hope that they could resolve an exasperating problem with my 2006 Jeep Wrangler … chronic water leaks on the passenger’s side door. I bought this Jeep new and it never leaked … until I made the terrible mistake of having Certified Automotive Disasters (Upham Street, Melrose) do a substantial amount of mechanical and body work (see my Google, Yelp, and Checkbook reviews for details of that monumental debacle). I was almost ready to give up on the water leaks when I called a *real* body shop, Stephen’s, to see if they would be willing to at least look at it. I wouldn’t have blamed them if they declined to try to fix Certified Automotive Disasters’ mess, but, luckily for me, they didn’t, and I was able to quickly schedule a time to bring it over for them to assess. Enter Shawn Bolger … although he rightfully made no promises, he said they would try to adjust the door to stop the leaks. I dropped off my Jeep the following week, and, to my absolute elation, their adjustments seem to have solved the dreaded leak problem. Although it didn’t rain a lot this summer, we had several heavy downpours and occasional lighter rainfall, and every time, without exception, my Jeep stayed bone dry (including, most recently, the all-day heavy rain on Sun 09.13 and nor'easter on Sat/Sun 09.26/09.27). To say I’m thrilled is an understatement … until you’ve had a car that has water leaks, you don’t know how life changing it is to again have one that doesn’t. So thank you to Shawn and the techs who were not only willing to try to help a complete stranger with an unconventional request, but who also had the skill and experience to fix the problem. I can’t recommend Stephen’s enough based on this brief but outstanding experience … thank you again.
Consumer from Melrose, MA
Oct 21, 2025
They do a great job on making your car look like new. They always clean it inside and out too!
Consumer from Malden, MA
May 19, 2024
overall not a bad shop. Some people will take advantage but i haven't felt that way using this place.

...and 3 more consumer comments for Stephen's Auto Body & Towing