Planet Fitness

215 W Central St
Natick, MA 01760508-319-2000
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Facilities, Classes, and Amenities for Planet Fitness

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Facilities
  • Group Exercise
Features/amenities
  • Free daily lockers
  • Individual shower stalls
  • Massage
  • Personal trainers
  • Tanning facilities

Costs for Illustrative Profiles for Planet Fitness

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Individual full access for three months what is this?
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Individual full access for one year what is this?
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Individual full access for three years what is this?
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Individual weights only for one year what is this?
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Couple full access for one year what is this?
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Couple full access for three years what is this?
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Membership Features for Planet Fitness

Reciprocal arrangements
Yes, with other local and out-of-area facilities

Consumer Ratings for Planet Fitness — 17 Ratings

Percent of customers who rated service "superior" for: | = average for all gyms & fitness centers
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Overall value for your money what is this?
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Quality/maintenance of facilities and equipment what is this?
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Cleanliness what is this?
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Adequacy of facilities/equipment for demand what is this?
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Quality of instruction what is this?
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Availability of organized group activities what is this?
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Friendliness what is this?
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Providing what the sales staff promised what is this?
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Complaints for Planet Fitness

Number of complaints with BBB
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Consumer Comments for Planet Fitness

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Consumer from Wayland, MA
Sep 23, 2018
Whoever runs this place is doing a great job. The staff are friendly, helpful, and seem to really like being there. Jean, the trainer, introduced herself to me on my second visit. I've noticed how positive she is when working with customers. That attitude set by the staff affects the customers. The people who workout there are cool.

Nice job guys, keep it going.
Consumer from FRAMINGHAM, MA
Nov 29, 2012
The current staff is different from the "opening" people - More machines are "out of service" for longer periods. Receivers for listening to radfio/TV are out of service on many machines. Lot of "new" faces on the staff - Frequently!