True North Hearing by AudioNova

181 Wells Ave #100
Newton, MA 02459 617-969-4327
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Prices for True North Hearing by AudioNova

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Consumer Ratings for True North Hearing by AudioNova — 25 Ratings

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Consumer Comments for True North Hearing by AudioNova

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Consumer from EAST BRIDGEWATER, MA
May 13, 2026
I've been with them for nearly 10 years. They used to have a staff of about 5 but now they are down to just one. They've changed their name several times. In the spring of 2025, I had a problem with my fairly new hearing aids, but their office had "gone dark". There was no one there for months. They have had a high turnover rate for audiologists. They can't seem to keep one for long. Most of them have actually been good, but I am basing my rating on my last experience. The audiologist accidentally spilled her milk on my hearing aid and it was giving me a muffled sound. She then insisted that there was nothing wrong with it. When I maintained that the sound was now muffled, she suggested that I could always take my business elsewhere. I had gone there to retube my hearing aids but after the spilled milk incident she told me she didn't have tubing for the other one. I left wondering if that was true or maybe she was being passive-aggressive. I am looking to take my business elsewhere.