Jackson Kitchen Designs

1093 Osgood St
North Andover, MA 01845978-685-7770

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Consumer Ratings for Jackson Kitchen Designs — 2 Ratings

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Consumer Comments for Jackson Kitchen Designs

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Consumer from ANDOVER, MA
Jul 20, 2016
Not Recommended
My experience with Jackson is a real mixed bag. On the positive side, they have a nice showroom and the people I dealt with were friendly (Lori was the designer I worked with). On the negative side, despite providing part numbers for the specific vanity and medicine cabinet I wanted, there was a mistake made in the order that I discovered after the vanity was delivered a month later (one side of the vanity was supposed to be finished but wasn't). I contacted Lori and she said she would order a side finish piece that I just needed to glue to the vanity. A week later the piece arrived but it needed to be cut to size, something she didn't tell me. When I brought this to her attention, she apologized, but didn't even offer to reimburse me for the cost of having to cut the piece to size. Given the amount of money I paid for the cabinet, I feel this is entirely unacceptable.

Very seldom do I write negative reviews on products or companies I deal with, but wanted to make sure anyone considering working with Jackson is aware of my experiences. Caveat emptor.
Consumer from Boston area
Dec 01, 2015
Consumer from TOPSFIELD, MA
Sep 17, 2014
Recommended
Excellent design services!