IKEA

1 Ikea Way
Stoughton, MA 02072 781-344-4532
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for IKEA — 111 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for IKEA

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Full payment required at time of purchase
Return time period for special-order items (in original condition) what is this?
90 days
Restocking fee what is this?
$0
Return time period for in-stock items (in original condition) what is this?
90 days
Restocking fee what is this?
$0

Consumer Comments for IKEA

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Consumer from Brookline, MA
Aug 25, 2020
i just wanted to order 1 item and pick it up at the store but the website would not allow that. so i had to find the item and stand in line for over 25 minutes during a pandemic which is dangerous to my health
Consumer from Quincy, MA
Aug 23, 2020
It is my go to place for furniture and home design.
Consumer from Needham, MA
Aug 21, 2020
Always easy to find stuff without staff hounding you

...and 11 more consumer comments for IKEA