IKEA

1 Ikea Way
Stoughton, MA 02072 781-344-4532
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for IKEA — 111 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for IKEA

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Full payment required at time of purchase
Return time period for special-order items (in original condition) what is this?
90 days
Restocking fee what is this?
$0
Return time period for in-stock items (in original condition) what is this?
90 days
Restocking fee what is this?
$0

Consumer Comments for IKEA

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Consumer from Beverly, MA
Sep 25, 2021
IKEA has found it's way into almost every apartment and home. The overall general public opinion, as is mine, would be quantity/speed over quality.
Consumer from Somerville, MA
Sep 23, 2021
It's ikea!
Consumer from Ayer, MA
Jan 22, 2021
Furniture is reasonably priced, easy to look at, and expectations on what you are getting are fully set in advance.

...and 14 more consumer comments for IKEA