fundraising calendar

Help us reach our annual fundraising goal!

Consumers' Checkbook is the only nonprofit providing in-depth service reviews and price research. We take no advertising or referral fees from businesses. Help us continue to serve your community.

Donate by December 31 to support unbiased independent service reviews.

IKEA

1 Ikea Way
Stoughton, MA 02072781-344-4532
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for IKEA — 109 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
Register here and see full info on IKEA, FREE.
Overall quality what is this?
?
?%    
Promptness of service what is this?
?
?%    
Reliability what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Prices what is this?
?
?%    

Business Policies for IKEA

Register here and see full info on IKEA, FREE.
Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Full payment required at time of purchase
Return time period for special-order items (in original condition) what is this?
365 days
Restocking fee what is this?
$0
Return time period for in-stock items (in original condition) what is this?
365 days
Restocking fee what is this?
$0

Consumer Comments for IKEA

Register here and see full info on IKEA, FREE.
Consumer from North Andover, MA
Mar 20, 2018
Great store with great selection. But unprofessional rude employees
Consumer from South Weymouth, MA
Feb 14, 2018
one of the best and most reliable places to shop for furniture.
Consumer from Waltham, MA
Nov 08, 2017
We've happily bought beds and chairs from them

...and 2 more consumer comments for IKEA