KC Company

12100 Baltimore Ave #1
Baltimore, MD 21204301-957-7000

Ratings

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Consumer Comments for KC Company

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Consumer from FAIRFAX, VA
Oct 18, 2017
Not Recommended
Bought a $9,000 Pella Designer series door in 2013 and in 2017 it started to leak when it rained. I explained to their service department, I was afraid to leave home due to water on the hardwood floors. They gave me a date 8 weeks out. In frustration, I called Pella Service at main company headquarters and got the same answer (only available service in my area). Finally, I took pictures and wrote a letter to the CEO and got an instant temporary fix and eventually a replacement door. I guess this is both bad and good. They did stand behind their product, but service gave me the run around, lots of frustration. I will look elsewhere for my next door.
Consumer from CHEVY CHASE, MD
Aug 20, 2014
Recommended
Consumer from GAITHERSBURG, MD
Sep 02, 2013
Not Recommended

...and 3 more consumer comments for KC Company

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