Jim Coleman Toyota Scion Infiniti Cadillac

10400 Auto Park Ave
Bethesda, MD 20817301-469-7100
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO

Prices for Jim Coleman Toyota Scion Infiniti Cadillac

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Consumer Ratings for Jim Coleman Toyota Scion Infiniti Cadillac — 218 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Jim Coleman Toyota Scion Infiniti Cadillac

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Makes serviced:

  • Cadillac
  • Infiniti
  • Scion
  • Toyota

Makes serviced under manufacturers' new-car warranties:

  • Cadillac
  • Infiniti
  • Scion
  • Toyota

Consumer Comments for Jim Coleman Toyota Scion Infiniti Cadillac

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Consumer from CHEVY CHASE, MD
Jan 12, 2018
Very expensive.
Consumer from ROCKVILLE, MD
Oct 19, 2017
Competent mechanics, always happy with result. Pricey as most car dealers are.
Consumer from BETHESDA, MD
Apr 04, 2017
I have tried to use Coleman for service a few times. Unfortunately it is consistently very expensive and their main priority is "upsaling" from the service you requested. The latest episode involved the headlights which had gone out almost simultaneously. I asked them to check to see what was the cause, and to replace the bulbs. Because I have done this myself, on this car, i know that replacing the bulbs takes about 10 minutes at most. I got a bill for almost $170!! They charged $41.95 per bulb, plus tax and other incidental add-ons so that each bulb actually cost me $50. I just checked and I can get the exact same bulb for $20-$23. They charged $64 for labor, which even if they took 30 minutes to install and run a surge test, would mean they are charging $130 an hour. It appears that they spent the majority of their time inspecting the car and then telling me what additional work I need done, even though I told them at the start that I only wanted the lights fixed and not to ask me about additional services,.

I an a slow learner, but never again..

...and 38 more consumer comments for Jim Coleman Toyota Scion Infiniti Cadillac