Ourisman Volvo and Volkswagen of Bethesda

Name: Ourisman Volvo and Volkswagen of Bethesda
Address: 5415 Butler Rd, Bethesda, MD, 20816, US
Telephone: 888-692-3466
Rating: 0.5

5415 Butler Rd
Bethesda, MD 20816 888-692-3466

Checkbook's Top Rating
Quality	NO
Price	No Data

44 ratings
43% gave a "superior" overall rating
Compare 496 nearby auto repair shops
"Ourisman VW is a disaster. They have kept my car repeatedly overnight--sometimes for several nights--after..."
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Prices for Ourisman Volvo and Volkswagen of Bethesda

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Ourisman Volvo and Volkswagen of Bethesda — 44 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

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Complaints for Ourisman Volvo and Volkswagen of Bethesda

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Current BBB report

Makes serviced:

Volkswagen
Volvo

Makes serviced under manufacturers' new-car warranties:

Volkswagen
Volvo

Consumer Comments for Ourisman Volvo and Volkswagen of Bethesda

Consumer from WASHINGTON, DC
Nov 03, 2025

Ourisman VW is a disaster. They have kept my car repeatedly overnight--sometimes for several nights--after promising to get the work done the same day. I've had to take the car back to them because repairs were not properly done. The service writers are pleasant, but the service is truly dreadful and very expensive.

Consumer from WASHINGTON, DC
Aug 13, 2025

Really good service and easy to use Valet Service

Consumer from CHEVY CHASE, MD
Oct 18, 2024

totally incompetent in addressing problems with our Volvo;

...and 5 more consumer comments for Ourisman Volvo and Volkswagen of Bethesda

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