BNV Remodeling

12516 Quarterhorse Dr
Bowie, MD 20720301-512-9329

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Consumer Comments for BNV Remodeling

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Consumer from CHEVERLY, MD
Nov 21, 2017
Recommended
Consumer from CHEVERLY, MD
Sep 05, 2017
Recommended
Consumer from HYATTSVILLE, MD
Jan 06, 2017
Not Recommended
Mark L. Wardlaw, owner of B.N.V. Remodeling Company, agreed to give me an estimate on redoing my kitchen. He came on a Saturday and he told me that by the following Wednesday, he would e-mail the estimate. There was every indication from what he said while at my home that he would: Yes, he did jobs that involved gutting the present kitchen. He would not remove the ceiling; he could patch the plaster. He had a cabinet contractor with whom he would put me in touch. He went into so much detail as to ask me if I wanted to keep the items in a particular cupboard. He even volunteered to build me a temporary, minimal kitchen to use while he renovated. The visit was on November 5, 2016. Today is January 6, 2017. Two months later I have not received the promised estimate. Trouble is, when you say all those things, prospective customers tend to believe you are sincere.



Firm's Response: I met with owner but was unable to provide an estimate due to not being able to measure the inside dimensions of the kitchen or see clearly around the room. This was due to numerous boxes/ debris/ broken appliances being in the way. I discussed with her having a company come in to remove these items then calling me back so I could properly measure the room/ scope the work. She didn't have email and I never heard back from her.

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