Fitzgerald Lakeforest Toyota Service Center

18707 N Frederick Ave
Gaithersburg, MD 20879301-921-9525
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Prices for Fitzgerald Lakeforest Toyota Service Center

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Consumer Ratings for Fitzgerald Lakeforest Toyota Service Center — 220 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Fitzgerald Lakeforest Toyota Service Center

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Makes serviced under manufacturers' new-car warranties:

  • Toyota

Consumer Comments for Fitzgerald Lakeforest Toyota Service Center

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Consumer from Gaithersburg, MD
Apr 03, 2019
Higher priced that private shops. But I've used them for 15+ years and the work is always done right the first time. Only complaint came when they did a state inspection for a new-to-me vehicle. Stuff was stolen out of the side pocket -- didn't notice for a couple of days. I kind of figured this was the state inspection person and not the shop. No appts necessary, so wait time for a simple oil change can seem really long. Excellent waiting area with strong wi-fi. You will always get a sales talk on something not really in your owner's manual. Cleaning out air vents is really popular.
Consumer from Rockville, MD
Feb 24, 2019
Watch out at this place! Had a 2001 Prius there for service after it failed to start and the dash was an array of warning lights. I was told it needed a new auxiliary battery and they would do a maintenance check of the car. Once that service was done, I paid more than $700, picked up the car and turned on the ignition. The engine turned on but I was met with the same array of warning lights as I saw before. I was told the mechanic had never seen them!! I left it there for them to look at. The next day I was told the main battery also needed to be replaced - which would cost several thousand dollars. I declined and decided to give the car to charity. Unfortunately, the dealership already had more than $700 of my money. They are dishonest and I would not recommend taking your car there.
Consumer from Gaithersburg, MD
Jan 19, 2019
Mechanics don't use torque wrenches. I've had oil plugs and wheel nut lugs stripped.

...and 35 more consumer comments for Fitzgerald Lakeforest Toyota Service Center

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