Rosenthal Acura

623 N Frederick Ave
Gaithersburg, MD 20879 301-840-9333
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Prices for Rosenthal Acura

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Consumer Ratings for Rosenthal Acura — 88 Ratings

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Complaints for Rosenthal Acura

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • Genesis
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo

Makes serviced under manufacturers' new-car warranties:

  • Acura

Consumer Comments for Rosenthal Acura

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Consumer from MONTGOMERY VILLAGE, MD
Oct 21, 2025
Rosenthal Acura has been my preferred auto service for 20 years. Their thorough attention to all aspects of my vehicle is second to none. And my service advisor (Malcolm Jenson) exemplifies his dealers goal of quality service.
Consumer from GERMANTOWN, MD
Mar 04, 2025
Had a bad experience when our Acura developed transmission problems. Service staff was not customer focused. Poor communication throughout the process. Frequent "he's not here -I'll have him call you" cases with no follow up. Very frustrating. I will say they provided a loaner which was terrific since they have my car about 1 month.
Consumer from Rockville, MD
May 20, 2024
They gave me a loaner because my car is unsafe until fixed.

...and 11 more consumer comments for Rosenthal Acura