Costco

880 Russell Ave
Gaithersburg, MD 20879 301-417-1530
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Consumer Ratings for Costco — 166 Ratings

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Percent of customers who rated service "superior" for: | = average for all hearing centers
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Consumer Comments for Costco

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Consumer from Washington, DC area
Apr 30, 2026
One staff member in particular has given inadequate help and misled me for a long time, when it turned out the hearing aid was defective.
Consumer from OLNEY, MD
Nov 25, 2025
In 2015 I became a member of Costco specifically so I could buy hearing aids there. Two people had highly recommended Costco hearing aid services. I have been very pleased. The staff at the Gaithersburg store are very helpful and customer-oriented. They explain the different models clearly and respond promptly to questions if I need guidance. The prices were significantly cheaper than two other stores I considered. I highly recommend Costco in Gaithersburg.
Consumer from SILVER SPRING, MD
Jul 02, 2025
Some audiologists are excellent; others are adequate. Technical knowledge about products is adequate. Note that maintenance items (earwax filters, etc.) are included in the initial cost, as are re-programming and cleaning.

...and 18 more consumer comments for Costco