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Cabinet Discounters

9153 Arbuckle Dr
Gaithersburg, MD 20877301-258-7360

Ratings

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Consumer Comments for Cabinet Discounters

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Consumer from SILVER SPRING, MD
Feb 09, 2014
Recommended
They did a good job. They did make a few mistakes and it did take a little talking to, to get them to correct it, but in the end they did rectify them.
Consumer from SILVER SPRING, MD
Dec 08, 2013
Not Recommended
While the outcome of CD’s work was satisfactory, the “process” was so bad we will never use them again. Numerous mistakes along the way caused the job (redoing both full baths in our house) to take twice as long. For example, the shower door installer ruined one finished bath by trying to install the door in the wrong bath. Worse, and unbelievably, CD did not finish the first bath before starting and making substantial progress on the second! The last straw, however, was that CD refused to take responsibility for making sure that the tile and grout purchased were what was needed to do the job (the customer has the nominal responsibility to buy the tile, but CD neither gave us proper instruction for doing this nor checked our work). It wasn’t just the result – the wrong grout was used in each bathroom, one of the causes of the delays experienced – but the fact that up and down the company, from the salesman and the scheduler to the troubleshooter and ultimately the co-owner, they refused to acknowledge any responsibility for the mistakes that were caused. More than one representative persisted in blaming us. This is a company to avoid.
Consumer from OLNEY, MD
Aug 29, 2012
Recommended
Cabinet Discounters (CD) employs subcontractors who work independently and whose work is not supervised or inspected by CD during construction. There is no Project Manager. Complaints or issues raised by the customer may take a while to resolve if CD has to intervene to get the subcontractor to respond.