TruGreen

18910 Woodfield Rd
Gaithersburg, MD 20879301-840-8090
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for TruGreen — 213 Ratings

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Percent of customers who rated service "superior" for: | = average for all lawn care services
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Complaints for TruGreen

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Areas Served by TruGreen:

  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Montgomery Co.

Consumer Comments for TruGreen

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Consumer from Olney, MD
May 04, 2020
Our lawn specialist Fabio Curzi is outstanding
Consumer from Gaithersburg, MD
Apr 22, 2020
I got into a billing dispute. TruGreen claimed I authorized a specific service when I did not. They could not document my authorizing the service. I doubt TruGreen performed the service since their employee did not leave a note or send an email. My online account did not show the service as performed. TruGreen sent the dispute to collection, damaging my credit score. Additionally, they did not treat the area of my yard where it backs up to state park. I can tell because the weeds never died. An addon moss treatment never worked. My application of moss preventer is working this year.
Consumer from Boyds, MD
Apr 09, 2020
I cancelled their service at the end of last season. I requested a Fall areation specifically without overseeding but they overseeded and charged me for it anyway. Ripoff. For this year's service they could not explain how they were going to treat/prevent weeds in my lawn given Montgomery County's new restrictions on lawn chemicals. Any company that can't tell me how they will meet their service claims won't get my business. Any company that does service I don't request and then charges me for it won't get my business. This isn't baseball so they don't get 3 strikes.

...and 42 more consumer comments for TruGreen