Carlos Auto Service

Name: Carlos Auto Service
Address: 3960 Howard Ave, Kensington, MD, 20895, US
Telephone: 301-897-0880
Price range: $
Rating: 4.0

3960 Howard Ave
Kensington, MD 20895 301-897-0880

Checkbook's Top Rating
Quality
Price

227 ratings
91% gave a "superior" overall rating
- Prices 12% lower than average
Compare 496 nearby auto repair shops
"I went to Carlos following the recommendations of Consumer report for a diagnostic I had gasoline smell,..."
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Prices for Carlos Auto Service

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Carlos Auto Service — 227 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

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Complaints for Carlos Auto Service

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Current BBB report

Makes serviced:

Acura
Audi
BMW
Buick
Cadillac

Chevrolet
Chrysler
Dodge/Ram
Fiat
Ford

Genesis
GMC
Honda
Hyundai
Infiniti

Jaguar
Jeep
Kia
Land Rover
Lexus

Lincoln
Mazda
Mercedes-Benz
Mini
Mitsubishi

Nissan
Porsche
Saab
Subaru
Toyota

Volkswagen
Volvo

Consumer Comments for Carlos Auto Service

Consumer from BETHESDA, MD
May 13, 2025

I went to Carlos following the recommendations of Consumer report for a diagnostic I had gasoline smell, in my Honda CRV, the diagnostic didn't find anything and I was charged for the diagnostic only $249.80. They didn't let me know in advance the cost of the diagnostic. According to the average price for a diagnostic it is way too much.

Consumer from SILVER SPRING, MD
Apr 03, 2025

I hired Carlos Auto to a) inspect my brakes after I'd installed new ones and align my wheels. They confirmed that I'd done almost everything correctly, but did correct one error. They completed their review and performed the alignment quickly at a competitive price. Due to issues with my clutch release, I then hired Carlos to inspect my clutch operation and perform any necessary repairs. My clutch had not been serviced since I bought the vehicle in 20 years, so I thought it might be time for restoration or replacement. Carlos inspected the clutch and confirmed that the clutch plate required service and the hydraulics, should be replaced. This work was performed over the course of a week; because of my car model (2005 Toyota RAV4 AWD, manual clutch), the engine needed to be lifted so that the clutch could be removed for the work. During the process, Carlos found that the replacement master cylinder was defective and ordered an original Toyota part, which took several weeks to arrive. At that point, Carlos replaced the defective part with the new master cylinder and the clutch now functions like brand new! I'm very pleased with the work by Carlos' staff and management and recommend them for superior work and reliability.

Consumer from SILVER SPRING, MD
Feb 25, 2025

I was a manager in the retail auto business for 40 years. Carlos auto service is in a class of it's own. Highly recommended. Bill Church, the owner is honest and forthright. I have been using them since I retired from the auto business for my vehicle maintenance.

...and 57 more consumer comments for Carlos Auto Service

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