Kaiser Permanente

10810 Connecticut Ave
Kensington, MD 20895 301-929-7100
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Consumer Ratings for Kaiser Permanente — 12 Ratings

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Percent of customers who rated service "superior" for: | = average for all hearing centers
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Consumer Comments for Kaiser Permanente

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Consumer from Montgomery Village, MD
Sep 04, 2025
Very patient and takes time to explain the processes.
Consumer from CHEVY CHASE, MD
Jun 23, 2025
I love my hearing aides, but Kaiser doesn't have enough staff to provide timely follow-up. I received my hearing aides one week and though they wanted me to schedule in a month they did not have an apt. for several months, so scheduled me the next week. I struggled with how often to changed and how to change out hearing aid accoutrements. I feel that staff was also stressed because they were so pressed.