Fitzgerald Hyundai & Subaru

Name: Fitzgerald Hyundai & Subaru
Address: 11411 Rockville Pike, Rockville, MD, 20852, US
Telephone: 301-881-4000
Rating: 3.0

11411 Rockville Pike
Rockville, MD 20852 301-881-4000

Checkbook's Top Rating
Quality	NO
Price	No Data

185 ratings
72% gave a "superior" overall rating
Compare 491 nearby auto repair shops
"Had a serious problem with battery for 2021 Subaru Outback XT. Battery would not hold a charge. Subaru..."
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Prices for Fitzgerald Hyundai & Subaru

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Fitzgerald Hyundai & Subaru — 185 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

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Complaints for Fitzgerald Hyundai & Subaru

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Current BBB report

Makes serviced:

Genesis
Hyundai
Subaru

Makes serviced under manufacturers' new-car warranties:

Genesis
Hyundai
Subaru

Consumer Comments for Fitzgerald Hyundai & Subaru

Consumer from ROCKVILLE, MD
Aug 02, 2026

Had a serious problem with battery for 2021 Subaru Outback XT. Battery would not hold a charge. Subaru sent a tow truck and took it to Fitzgerald's Subaru. The technicians troubleshot the problem determined the battery was dead and replaced the battery at a cost of more than $400.00. Overall, they did a good job. New battery has full replacement guarantee for 3 years and declining value for last two years.

Consumer from BETHESDA, MD
May 25, 2026

We have bought 4-5 new cars from Fitzgerald of varying makes and models. Unfortunately, we have had not had a good experience with their service. In fact, they often "find" problems where there are none (we have been told we needed new tires, then a new battery when we didn't, as verified by other garages). There are some decent people who work there, but experience has made it difficult for us to trust the service department. They are quite expensive, too.

Consumer from CHEVY CHASE, MD
Jan 13, 2026

They advertise express oil change service, but they should delete "express" from the name. I had an appointment for an oil change and after I arrived, I was told it would take 3 or more hours. Appointments are kind of meaningless. On the good side, they paid for a free Lyft ride home. They also tend to push extra services such as wheel alignments when there is nothing indicating that they are necessary (such as uneven tire wear).

...and 29 more consumer comments for Fitzgerald Hyundai & Subaru

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