Herson's Honda

15525 Frederick Rd
Rockville, MD 20855301-279-8600
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO

Prices for Herson's Honda

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Consumer Ratings for Herson's Honda — 119 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Herson's Honda

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Makes serviced under manufacturers' new-car warranties:

  • Honda

Consumer Comments for Herson's Honda

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Consumer from TAKOMA PARK, MD
Apr 15, 2018
I purchased my 2007 Honda Civic Si from Herson's Honda. I go there for all routine and urgent service matters. It seems that I cannot get out the door without spending $800-$1,000. I recently learned that the service technicians may work on commission receiving 80% and the service writers receive 20%. This would explain why they are always "finding" something else wrong. Last fall I was told that an engine motor mount was cracked and about to fail. I got a second opinion from a highly rated Consumer Checkbook garage and learned that there was absolutely nothing wrong with the motor mount. Two weeks ago they tried to tell me that 2-year old Michelin tires were shot. I went to Costco Tire Shop where I purchased the tires. The tire mechanic laughed.
Consumer from ROCKVILLE, MD
Jan 12, 2018
The body work was covered by our insurance.
Consumer from Rockville, MD
Jul 22, 2017
Pleasant staff, but bit of sticker shop with the work required.

...and 29 more consumer comments for Herson's Honda