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Carpet Palace & Interiors

515 E Gude Dr
Rockville, MD 20850301-762-0011
Checkbook's Top Rating (Checkbook's top rating)
For sales service NO
For installation service NO**
Price NO**

Prices for Carpet Palace & Interiors

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Consumer Ratings for Sales Service for Carpet Palace & Interiors — 23 Ratings

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Consumer Ratings for Installation Service for Carpet Palace & Interiors

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Complaints for Carpet Palace & Interiors

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Consumer Comments for Carpet Palace & Interiors

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Consumer from ROCKVILLE, MD
Jan 10, 2012
Do not, I repeat do not use this company! I used them simply to bind three small reminent carpets and have been completely displeased with the process-I'm actually ready to file a complaint with the Better Business Bureau. I was told to trim and bind three small pieces of carpet that it would be $1.75/linear foot. First, they told me the rugs would be ready the next day. I showed up two days later and the rugs had still not been done. I was assured to come after 1 pm the following day and rugs would be done. My daughter came at 3pm the following day only to sit and wait for over 30 minutes while they finally completed the job. When my daughter comes home, I find that they have overcharged me pretty significantly. I called and questioned the customer service rep twice before he went through the charges over the phone with me. They charged me $96.46 and the charge should have been $68.64. I was told that I would be immediately credited with the $27.82. I am still awaiting the credit on my online banking statement.