Rockville Interiors

5414 Randolph Rd
Rockville, MD 20852301-424-1900

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Consumer Comments for Rockville Interiors

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Consumer from BETHESDA, MD
Aug 12, 2014
Recommended
Consumer from SILVER SPRING, MD
Mar 18, 2014
Not Recommended
Recently moved and wanted to update a few upholstered pieces of furniture. Had all good experiences until the last one. I had a sinus infection and was not at my best. Took four small mahogany side chairs to be recovered. The wood was in pretty good shape. I asked if the wood could be touched up and that was written on my bill of order. What that really means is that the wood was completely refinished. For a very large fortune. I was supposed to know that touching up the wood really meant a complete refinishing. I am so unhappy with this flippant remark. After all of the many thousands of dollars in business that I spent with them, I am completely furious that the cost was glossed over. I will never provide a good reference for them. This store has become too big for its britches and forgets that the customer someimes has a valid complaint. Please contact me if you want more information. I am attempting to find the owner of this business so that I can send an official letter of complaint. The last person I talked to was so glib and could not have cared less about how I felt. Especially after spending thousands of dollars in previous business.
Consumer from ROCKVILLE, MD
Sep 06, 2012
Recommended
OK job but there were a few communication glitches.

...and 2 more consumer comments for Rockville Interiors