Firestone Complete Auto Care

11500 Georgia Ave
Silver Spring, MD 20902301-942-8120
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Prices for Firestone Complete Auto Care

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Consumer Ratings for Firestone Complete Auto Care — 23 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Firestone Complete Auto Care

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Firestone Complete Auto Care

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Consumer from Silver Spring, MD
Jun 26, 2016
Brake repair was done on time, but the service manager denied that new brake noise was related to the repair, even though the noise only occurred when the pedal was depressed. Also, company charged for work that wasn't performed, and only refunded the overcharge when I caught it. The worst service experience I have ever had.
Consumer from Silver Spring, MD
Jan 09, 2014
these guys are ok for basic stuff -- oil changes, tire repair, etc. i use them for tire stuff, and they're adequate. my one complaint is that they are SLOW!!!! Slow, slow, slow!!! be prepared to spend 2-3 hours at the shop for a tire rotation and repair. That's SLOW!!!
Consumer from SILVER SPRING, MD
Sep 03, 2013
This location has been servicing our 2 cars since the dealer moved out of the area. They have never tried to perform service that was not necessary. At times they have recommended that we don't do something we thought was necessary and explained why, saving us hundreds of dollars.

...and 2 more consumer comments for Firestone Complete Auto Care